Client Testimonials

With over 10 years of experience in the rental market, the experts at the Shanghai Pearl Property  are here to assist you with all your rental needs.


*All testimonials below are unedited and from our actual clients.

"My agent, Cathty was truly a professional. She made me feel at ease and was extremely helpful in finding an apartment that fit my needs. I was very impressed how knowledgeable she was about the area, and how quickly she was able to get from one location to the next. I also dealt with several other services, all of which seemed to present the impression that there wasn't an apartment to be found in all of Shanghai. Cathty found 5 in about 5 minutes, several of which were perfect for my needs."

Karen S from Atlanta. US 
 

"SPP was a great company! I like the way they do business. There is no trick at all, the price was completely transparent, they even let me contact the property owner to bargain the price by myself! I was really surprised as other agents never want you to contact the owner as they worried that the client will pass by them. Although I never want to bypass the agent whose work I think should be respected and contact the owner by myself, I still appreciate that they could do this for me and trust me so well. They trust me and I trust them, that's really good thing."

Laura from Britain

"Billy was excellent. Helped us and yet let us make our own decision. He was very patient and let us take our time in finding just the right place for my daughter. He should get a raise!!!!

Berenger from France

" I was SO happy with your service. We visited another agency earlier and were so glad we came to you! It was fun, informative, and productive. Thank you!"

Ema from Spain

"I had the greatest experience with SPP! Eric is so so so so fantastic. He was extremely nice and had an acute sense of what needed in an apartment. I found a fabulous place in the exact area I wanted to live. All in all, such a great experience. I used another apartment search company when I first moved here, but now I know to always use SPP. Thanks so much!"

Sven from Germany

"Dear Betty, I wanted to thank you for the great job you did Thursday in seeking out a Shanghai apartment for me. The unit I selected was more than I hoped for. The building amenities, the view, unit size and price fit well in every respect. Another point you can pass along, I thought the management personnel there were very conscientious, personable and professional. That adds a lot to the impression of where you would like to live. I will keep your cards on file and recommend your company to my friends and associates. Thanks, again."

Roger Kim from South Korea

"I was extremely satisfied with my visit to your office. I had also seen two other agencies and none compared to the service I got through you guys. My agent, Steve, was excellent. He was so nice and helpful not to mention, extremely informative and never made us feel uncomfortable. It was his attitude and willingness to help us that made me take a place through your company. Again, thanks for all your help and please let Steve know we were very impressed by his kindness."

Markus from Germany

"Thank you for your assistance in finding our dream apartment! We can't believe how this worked out, we lost an apartment in the same building through a different apartment search firm the weekend before we visited you. We continued our search and ended up at SPP, and Kris helped us find another apartment in the same building, on the same floor and we even get a balcony with this one! We are so thankful and excited!"

Kenyetta O from US


"SPP was very helpful in my apartment hunt. They have TONS of serviced apartment listings in downtown area. Our agent, Jennifer, was very informative and patient with us in making the right decision. She spent time and effort before we met picking out places that fit all or most of our criteria. Overall, our experience was enjoyable, and we would use them again in the future! If you are looking for a place, and need help, use Shanghai Pearl Property!"

Jeremy Huston from NYC


"Thanks Vivian, I met with other apartment searching companies and your representatives are by far the most professional and personable I have dealt with yet."

Jeffrey B from Boston

"The agents from Shanghai Pearl Property listened to what I wanted from the start and were honest about prices. The whole process was quick and uncomplicated. Now I have a great place, in a convenient location, in a fantastic building, at a fair price! They even helped me find local companies for my cable, Internet, and phone services. This is the company to go to if you're looking for a place in Shanghai."

Dan C from Canada

"I loved the apartment I saw yesterday, but I think I am going to pass on it because I've decided the cost of the utilities will put it over my budget. However, I plan to continue working with Jake until I find the right apartment. I was very impressed by his customer service and recommendations. He put a lot of effort into researching the available properties to ensure that we looked at only those that met my criteria. I trust that he has my best interests in mind and will help me find the perfect place."

Steve from Hongkong

"Thank you for the follow-up. I just wanted to take this opportunity to let you know that my family and I were extremely pleased with the customer service that we received from your company. Billy helped us through the process, and was extremely helpful and patient. Billy gave us a wonderful customer experience, and we are very grateful. If you could pass on our thanks and kudos I would appreciate it."


Emmanuelle from France

"I would like to take a moment to congratulate you on Donna Wu. She is a wonderful individual with great customer service and assisted me in finding the perfect apartment. I signed the lease this morning! I thank you for the experience through shrelocation, a professional company with wonderful caring and attentive staff."

Jessica K., from US  

"Thanks for the follow-up email. Other than finding me an apartment with all my specifications immediately, the customer service I received from Andy was outstanding and his knowledge of the city and the different buildings was impressive. In addition, his input was invaluable in helping me decide which apartment to choose and being new to the area I appreciated all the other important things about the city he pointed out. I have already recommended the services of SPP to the few people I know in Shanghai and will certainly recommend it again, should the need arise."

Ms. Le Tuyet from Vienna

"I was SO happy with your service. We visited another agency earlier and were so glad we came to you! It was fun, informative, and productive. Thank you!"

Iwona from France

"I really enjoyed Jake and believe that he is a true talent in your organization. I look forward to working with him in the future and hope that you consider his worth monetarily and I believe he should get a raise for his professionalism and hard work."

Mathias from Germany

"I was very satisfied with my visit to SPP- in fact, Andy and the others that I talked with exceeded my expectations. I walked in without an appointment, and was able to walk out with a home. Andy Wang was excellent, very helpful both for finding a home and getting adjusted to the area. Excellent service. I want thank Andy Wang and your entire company for a great experience. "

Bakker from Holland

"My experience was great! I have never used a service like this but the service I received was exceptional! Donna was wonderful to work with and she was very professional. She asked me several questions, took me to view apartments and found one on the first viewing! She is truly an asset to your company and deserves a pat on the back. If I have to do this again the next person really has a lot to live up to."

Laura from Silicon Valley, US

"I had a great experience using SPP. The office staff was friendly, and Ken was great! Every apartment he showed me was appropriate for my search, and I definitely found the perfect place thanks to him. "


M Sam Pierre from France

It's been great to work with you. Betty was wonderful and a huge help. I only had one day in town to find a place and we found the perfect apartment!

Jean from Italy

"There really is nothing that could have been done better. Coco did a terrific job of helping us find what we were looking for, especially in our hurried time frame. She was very personable and was eager to help with all of our questions. I'm glad we had her on our side during our search. "

Mr.Farke from Germany

"My agent Ken did a great job!! He asked tons of questions to get an accurate picture of what I was looking for. We went a looked at a bunch of apartments. I was really stuck between two different units and he was very helpful in pointing out the goods points of each choice, which helped me make my final selection. He was really great and I really appreciated it all of his time. Thanks!!!! "

Carmella from Italy

"I would like to tell you that the service at SPP was incredible. My friend and I had dealt with a lot of other agencies and brokers in Shanghai and none left us as informed and happy as your company had. Betty was extremely helpful and friendly and we found several places we would have been happy to live in. Oddly, we found an incredible deal from a condo owner who wanted to lease his Old Town apartment. We only hesitated on this deal because we really wanted to get an apartment through Betty, who had spent so much time with us. Needless to say, we will be recommending your business to our friends and we'd like to specifically commend Betty for her excellent service."

Prescott from US

"My experience could not have been better! I’d spent the previous day with a search agent from another company, at the end of that day I was exhausted, frustrated and had not found an apartment home. Thank heavens for Andy! He was friendly, professional and sincerely invested in finding the right home for me. Andy took the stress out of finding a new home and replaced it with excitement about living in Shanghai. Moreover, I had the opportunity to observe his interactions with the office staff, leasing agents and other clients. I was impressed with each interaction; he was kind and polite with everyone. I will definitely recommend your company and Andy to anyone moving to the city. "

Jeff from Malaysia

"I came to Shanghai from Napoli and had no idea where to start
my search for an apartment. My agent Michael found me the
perfect place in the price range and location I wanted. He even
cared enough to check in with me after I moved in. Thanks so
much for the nice experience."

Bianca from Italy

"Thanks to Tracy, I found a perfect serviced apartment close to my work. We truly appreciate Tracy's professionalism, wise counsel and patience with us as first time apartment renters in the city. Tracy made herself available to us even on her day off and took us out almost at a moments notice as we were trying to get the job done quickly. We would highly recommend Tracy to anyone searching for a great service apartment in downtown Shanghai."

Anna from Canada

"I wanted to share my pleasure with the service you and your firm have provided to Angela Relocation. Although our association is relatively new, I have been impressed with the level of concern and commitment you have shown to our transferees. We have had continued issues in the past with being able to find a reliable service provider for apartment finding in Shanghai and are really pleased with your efforts and the ease and speed in which you handle our needs, especially some with little notice. Your follow-up is terrific and just knowing we have a great partnership with you and your firm removes stress not only from the transferees but Angela Relocation as well.
I look forward to our continued relationship and thanks again for all
Shrelocation has done for Angela Relocation."

Thomas  Locascio
Angela Relocation

Hi Coco, thanks again for all  of your help!, I just wanted to give you a little feedback on shrelocation.com. I worked with Coco Jin who was very helpful and had great follow-up -- it was rare that my phone wasn't ringing

Susan Ho from Singapore

 

Hi Vivian,

Pearl Property was helpful in my search for an apartment in Shanghai.  It helped give me an idea of the pricing of the central downtown areas Shanghai and availability of apartments.
The listings are accurate and constantly updated. Lastly, the customer/personalized service was exceptional with calls being returned almost immediately. I thought the service overall was very good.

Sincerely,
Stephanie from Britain

I felt very lucky that I found Pearl Property agency on the Internet when I was looking for a real estate agent to help me rent an apartment in Shanghai due to a work transfer from US. After spoke on the phone giving all my detailed requirements, Donna arranged a list of properties for me to visit next day. All the properties she prepared were very nice one and strictly in accordance with my requests and budget. When I finished the looking, I just felt hardly to decide which one I should have taken, as they are all so lovely! After discussing with my husband, we finally took the 3-bedroom apartment in the complex called Deluxe Family in Gubei area. The apartment is very spacious and well located, my husband, I and my two kids all love the area very much. I am very appreciated with Donna and her company’s assistance in finding me such a great place to live! Thank you again!

Jessica Habeler from US

Dear Billy,

Thank you once again for your assistance during my recent apartment search. 

As you know, I have signed a lease with my landlord, Mr. Huang for Apartment in Top of City.  It is because of Pearl Property and, specifically, your sensitivity to my apartment needs that has allowed me to find an apartment after only one day of physical searching. 
I consider Pearl Property an invaluable resource for apartment hunters and have recommended this service to friends and colleagues considering a move to Shanghai.  Additionally, I will recommend the service to my national relocation advisor at Schaeffer. 

Thank you again for all of your help.

Sincerely,
Michael Smith

I was very satisfied with the service I received from shrelocation. They listened to what requirements I was looking for in an apartment and showed me places that fit in my criteria. I would recommend their service to others.

Brooke from Britain